Health care is a cooperative effort between client and providers.


Patient Rights

  • To receive high quality, accessible medical care.
  • To be treated with respect, consideration, and dignity.
  • To have confidential treatment of all communication and records relating to you.
  • To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment.
  • To participate in decisions involving your care.
  • To have access to other medical opinions before making treatment decisions.
  • To voice any grievance and/or suggestions without fear of discrimination.
  • To have access to health education materials.


Patient Responsibilities

  • To seek medical attention promptly.
  • To present details of conditions in a clear direct manner.
  • To respond to providers and staff with respect and consideration.
  • To ask for clarification if information or instructions are not understood.
  • To be on time for physician appointments and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time.
  • To comply with treatment plan.
  • To seek non-emergency care during regular hours.
  • To communicate to the Health Service all concerns regarding your health care provider, the Health Services personnel and Health Service policies.
  • To know the names, purposes, and effects of medications prescribed to you.